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Dispatch WorkStation

DWS

Text message
Support predefined text message, status message, text messaging & Flash message; group sending; message template and emergency messaging.
Terminal monitoring
Monitor the current status of the terminals, including base station the terminal on, on-line/off-line and call information.
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  • Features
    1.Voice call
    -Support versatile voice calls, including half-duplex call, full-duplex call, group call, all call,  group patch multi-party call, PSTN call and PABX call.
    -Support call transfer, call hold, group call late-entry, and emergency call.
    -Facilitate call operation by initiating a call via multiple entrances as Contacts, Call history and Shortcuts.
    -Detailed call history to record call parties in in-call, out-call & multi-party call, call start time and call lasting time. You can check all the recorded information easily.
    -Various indicating sound & light, including vibration and icon flash.
    -Dual sound cards play to ensure crisp voice by assigning independent sound card for listening and calling.
    -Background monitoring allows the dispatcher to monitor the background environment of the terminals.
    2.Text message
    Support predefined text message, status message, text messaging & Flash message; group sending; message template and emergency messaging.
    3.Terminal monitoring
    Monitor the current status of the terminals, including base station the terminal on, on-line/off-line and call information.
    4.Dispatching center recording
    5.External call
    -Support calls between dispatchers and external calls like PSTN.
    6.Contacts
    -Automatically synchronize terminal data with the TETRA switch.
    -Support multiple contact search methods, including contacts category, by label color and user defined search (input SSI or alias).
    -User-defined labeling, label the contacts with different colors according to your demands, facilitating contact search.
    -Quick access to detailed contacts information and group membership.
    -Support DGNA and group patch.
    -Monitoring management, allow dispatcher to decide which groups are monitored.
    7.Automatic Vehicle Location (AVL)
    -GIS map load & display.
    -Terminal location tracking & display.
    -Track playback.
    -Across border alarm.
    8.Various external devices
    -Besides traditional mouse and key board, the system also supports external tools like multi-touch touch screen, foot-tap PTT, and microphone with PTT.

Future evolution
-DWS  operates in tablets with WIN7 system.
-Applicable to Hytera TETRA, PDT trunking and DMR trunking systems.
-Develop customized dispatching systems for different industry users like Integrated Command & Control System and Metro Dispatching System.

DWS Versions
1.Professional Version
-Professional version covers most of the basic features like call, monitoring, and text message, which can meet customers’ general requirements.
2.Advanced Version
-Advanced version includes optional functions & features (like AVL feature)  provided by Hytera for customers to choose according to their own demands.
3.Customized Version
-Customized version includes special functions & features Hytera or other secondary development parties tailor according to customers’ specific demands
by utilizing the common service platform.

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