Hytera SmartOne

Cross-technology application solution.

SmartOne is a professional application solution from Hytera. It combines a variety of functions of Professional Mobile Radio, such as dispatching, voice recording, AVL or camera monitoring, using one interface. Independent of mobile radio standards, it is possible to integrate and interconnect several mobile radio networks at the same time.

Comprehensive dispatching solution and expanded functions
SmartOne offers complete and powerful dispatching functions, such as voice calls, GPS positioning services, messaging functions and voice recording. Furthermore, the software can be expanded by a series of plugins, e.g., for displaying IP-connected CCTV cameras. In addition, it is possible to integrate browser-based web content, such as big data applications or web-based analyses.

Integration of TETRA, DMR Conventional, DMR Trunking and MPT
The application solution can be connected in parallel to different mobile radio systems. All call, GPS or message activities are consequently merged in a single user interface.

Cross-technology communication
SmartOne connects subscribers of different mobile radio systems. As a gateway, the application solution is capable of interconnecting the group calls and individual subscribers from different systems in common voice calls and text messages.

User-friendly and adaptable user interface
The user interface of every workstation can be adapted in a flexible way. It is possible to create several work areas and to individualize them using plugins, images and texts. The operation is done intuitively using drag-and-drop.

Wired or wireless connection
Besides the IP-connected network connection, SmartOne can also be used as radio dispatcher in all radio technologies. This allows, for example, to use the dispatcher functions in mobile emergency vehicles.

  • Integration of dispatching, voice recording, SDS messages, GPS, CCTV cameras and gateway services in one central application
  • Connection of TETRA, DMR (conventional and trunked radio) and analog (MPT1327) mobile radio systems as well as private automatic branch exchanges (PABX) and the public telephone network (PSTN)
  • Interconnecting voice calls or message exchange between different radio technologies using a software gateway
  • Support of control room workstations using a graphical expansion to several monitors
  • Flexible integration of web applications using an integrated browser plugin, e.g. for big data applications
  • Wired or wireless connections to the radio networks
  • Complete multi-client capability through individualizable responsibility and functional areas for every SmartOne client


Thanks to its sophisticated system architecture, SmartOne offers a particularly high reliability. With server redundancy, every SmartOne workstation can connect with two central servers. If the active server fails, the hot-standby server automatically takes over the service and ensures a continuous operation.

The API connection redundancy enables every SmartOne server to connect to several infrastructure API interfaces. This allows continuing the dispatching work even in the case of a partial failure of an infrastructure node.

SmartOne can be scaled to different system sizes. This ranges from a single stand-alone solution, in which the complete software is being installed on a single workstation computer, up to a complete client-server architecture with central servers and remote workstations.

The system is completely designed for multi-client capability. Every SmartOne user can be assigned corresponding radio groups and subscribers. This allocation creates an even more sophisticated degree of responsibility.

SmartOne dispatch functions
Individual call
Group call
Emergency call
Priority call
Broadcast Call
Network-wide call
Call forwarding
Call queueing
Conference call
Group interconnection
Subscriber interconnection
Positioning services
GPS positioning
Real-time route on the map
Individual call on the map
DGNA on the map
Geofencing alerting
POI (Points Of Interest map marking)
Expanded functions

Ambience listening of radios

Discrete monitoring of radios
Talk into calls
Local voice recording
Local logging

Security functions
Activating (revive) / deactivating (stun) radios
Permanently deactivating (kill) radios
Text message
Status message
Callback message
Emergency message
Message template
E-mail access
System specifications
Number of subscribers supported by the server
100,000 per server
Call capacity of the server
(incoming / outgoing)
1,000 calls per server
GPS capacity of the server
500 per second
Call capacity per workstation
28 calls per workstation
Number of workstations
200 per server
Number of subscribers supported by the workstation
5,000 per workstation
Number of subscribers in the GPS display
200 per second
Storage requirement of server
300 MB per channel hour*
Time delay
< 20 ms
< 10 ms
Packet loss
< 0.1 %
Bandwidth (for voice)
80 Kbps per call*
* Varies depending on call codec.
The functions of SmartOne depend on the functions of the respective radio system.
All technical specifications were tested according to the relevant standards.
Subject to change on the basis of continuous development.